3kk Terms and Conditions

3kk is an online gaming and sports betting platform that provides services to Bangladeshi users. These Terms and Conditions ("Terms") apply to the website and all associated services. By accessing, registering on, or using any service on the platform, the user is considered to have fully agreed to these Terms.

3kk services are for personal and recreational use only. Using the services for commercial purposes, resale, or transfer to third parties is strictly prohibited.

Where these Terms exist in both English and Bengali, the Bengali version will take precedence in the event of any dispute over interpretation.

1.1 Acceptance of Terms

These Terms form a legally binding agreement. If a user disagrees with any term, they must refrain from using 3kk services. These Terms operate alongside 3kk's Privacy Policy, and both documents together form the complete agreement.

1.2 Right to Amend

3kk reserves the right to amend, modify, or remove any part of these Terms at any time without prior notice. If a user continues to use the platform after any change, they are automatically considered to have accepted the updated Terms.

2.1 Age Requirement

Users must be at least 21 years old to use 3kk services. Opening an account or using any service by minors is strictly prohibited.

3kk may request a National ID card or other government-issued document to verify age in cases of doubt. Account activity may be restricted until verification is complete.

2.2 Registration Process

Each individual may open only one account. If multiple accounts belonging to the same person are identified, all accounts will be closed and the funds in them may be forfeited.

During registration, the user must provide the following information accurately:

• Full name (exactly matching the National ID card)
• Active mobile number
• Email address
• Date of birth

3kk reserves the right to close an account and take legal action where applicable if false or incomplete information is provided.

2.3 Account Verification

3kk may carry out account verification at any time in the interest of security and fund protection. Failure to provide the required documents in time may delay the withdrawal process.

3.1 Password and Security

The user is fully responsible for keeping their account password confidential. Sharing a password with anyone else or granting a third party access to the account is prohibited. If there is any suspicion of unauthorised access or a lost password, the 3kk support team must be notified immediately.

3.2 Account Exclusivity

Each account is for the personal use of the registered individual only. Placing bets on behalf of another person, playing with third-party funds, or operating a professional betting service is strictly prohibited.

3.3 Updating Information

If any contact details provided at registration change, the user is responsible for updating their account profile. 3kk is not liable for any important notifications missed due to outdated information.

4.1 Deposit Rules

The minimum deposit amount at 3kk is ৳200. Accepted payment methods are: bKash, Nagad, Rocket, Upay and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank).

Only payment methods registered in the account holder's own name may be used. Deposits from third-party accounts are not accepted and such transactions will be returned.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Accepted withdrawal methods mirror deposit methods: bKash, Nagad, Rocket, Upay and bank transfer. Withdrawals are generally completed within 1 hour of the request being processed.

Account verification must be completed before a withdrawal can be initiated. If verification is incomplete, the request may be placed on hold.

4.3 Transaction Currency

All financial transactions are conducted in Bangladeshi Taka (৳). Deposits or withdrawals in any other currency are not accepted. Cryptocurrency or digital assets are not accepted.

4.4 Anti-Money Laundering Policy

3kk takes a strict stance against money laundering. If suspicious financial activity is identified, the account will be placed under investigation and the relevant authorities may be notified in accordance with applicable law.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. The bonus amount must be wagered 20 times before it can be withdrawn. For example: a ৳1,000 deposit earns a ৳2,000 bonus, giving a balance of ৳3,000; a wager of ৳2,000 × 20 = ৳40,000 must be completed before withdrawal.

5.2 General Terms for Other Promotions

3kk offers various promotions from time to time. Each promotion has its own wagering requirements, maximum amount and validity period. All applicable terms are stated in the relevant promotion details.

• Multiple bonuses cannot be active at the same time unless explicitly stated as permitted.
• Bonus funds cannot be withdrawn directly — only winnings earned from a bonus become withdrawable once wagering requirements are fully met.
• If any fraudulent method is used to take advantage of a bonus, the bonus will be cancelled.
• 3kk reserves the right to modify or cancel any promotion.

5.3 VIP Program

Regular active members can progress through 3kk's VIP Program at Bronze, Silver and Gold levels. Each level carries a weekly cashback benefit: Bronze members receive up to 0.3%, Silver members up to 0.5%, and Gold members up to 0.8% weekly cashback. Cashback is calculated based on net losses for the week.

6.1 Bet Acceptance and Cancellation

Once a bet is confirmed, it generally cannot be changed or cancelled. 3kk reserves the right to cancel bets placed at odds that were incorrectly offered due to a technical error or incorrect information. In such cases, the bet stake will be returned.

6.2 Casino Game Rules

The rules for each game are stated within the game itself and on the relevant information page. It is the user's responsibility to read the rules before entering a game. The outcome of live casino games is determined by the relevant game provider's server.

6.3 Game Malfunction

If a game stops mid-way due to a technical error, the bet will be settled in accordance with the relevant game provider's policy. In the event of a complete technical failure, the stake may be returned.

6.4 Sports Betting

Bets on cricket, football and other sports are settled based on the official result of the relevant match. If a match is abandoned or suspended mid-way, bets will be settled in accordance with the recognised rules of the sport.

The following activities are strictly prohibited on the 3kk platform:

• Attempting to claim bonus benefits by opening multiple accounts.
• Exploiting system errors or technical vulnerabilities to gain an unfair advantage.
• Hacking, stealing, or using another member's account details without permission.
• Placing bets using artificial intelligence, bots or automated software.
• Using the platform for money laundering or to conceal illegally obtained funds.
• Colluding with other users through organised strategies to gain an unfair advantage.
• Professionally managing bets on behalf of third parties.
• Raising false or misleading complaints against 3kk.

Involvement in any of the above activities will result in immediate account closure and forfeiture of any bonus funds in the account.

3kk places responsible gaming as its highest priority. Full details are available on our Responsible Gaming Policy page. Members are advised to play within their own financial means.

8.1 Self-Imposed Limits

Users can set their own daily, weekly or monthly deposit limits. These limits can be activated through the 3kk support team.

8.2 Self-Exclusion and Permanent Exclusion

Any member may place their account on a temporary break for a set period. If a long-term problem is suspected, a request for permanent account closure can be made, which 3kk will action promptly.

8.3 Protection of Minors

If there are minor members in the household, it is the user's responsibility to keep parental controls or password protection active on the account. 3kk strongly recommends the use of parental control software.

All matters relating to the collection, storage and use of users' personal information are described in detail in 3kk's Privacy Policy. The Privacy Policy applies alongside these Terms as an inseparable document.

9.1 Use of Information

3kk uses user information solely for account management, service improvement, security assurance and fulfilling legal obligations. Information is not sold to third parties.

9.2 Cookies

3kk uses cookies to improve website browsing. Cookie preferences can be managed through browser settings.

10.1 Closure at the User's Request

Any member may request account closure at any time. All funds in the account should be withdrawn before the account is closed. If pending wagering requirements have not been met, bonus funds will be cancelled.

10.2 Closure at 3kk's Initiative

3kk may suspend or close an account without prior notice in the following circumstances:

• Breach of the Terms and Conditions.
• Evidence of fraudulent or deceptive activity.
• Failure to pass age or identity verification.
• Extended inactivity (generally more than 12 months).
• Legal or regulatory requirements.

10.3 Inactive Accounts

An account may be marked as inactive if there are no transactions for more than 12 months. Any bonuses in an inactive account will expire; however, the user's own deposited funds will be retained.

3kk strives to operate its services to the highest standard. However, 3kk bears no liability for the following:

• Financial losses caused by internet connection disruptions.
• Password leaks or account hacks due to the user's own negligence.
• Technical errors from third-party game providers.
• Service disruptions caused by environmental or natural disasters.
• Consequences of violating gambling or betting restrictions under the user's own country's laws.

Under any circumstances, 3kk's maximum liability is limited to the amount of money involved in that specific transaction.

12.1 Submitting a Complaint

If a dispute or complaint arises, first contact the 3kk support team directly via live chat or email. The team provides support in both Bengali and English, 24/7.

12.2 Complaint Processing

Received complaints will be reviewed as quickly as possible. If needed, the user will be contacted for additional information or evidence. Complex matters may take more time to reach a decision.

12.3 Final Decision

In all disputes, 3kk's decision shall be considered final and binding, unless a clear technical or calculation error is proven. For any general questions, please check our FAQ page.

If you have any questions about these terms and conditions or need further information, please contact the 3kk support team:

• Live Chat: Speak directly through the live chat option on the website — support is available 24/7 in Bengali and English.
• Email: [email protected]

To learn more about 3kk, visit our About Us page.

13.1 Language

All support is provided in both Bengali and English. 3kk gives the highest priority to communication in Bengali.