3kk's Commitment to Responsible Gaming
Enjoying games is great, but it should never become a problem. 3kk believes that awareness, setting limits, and the right support are a player's greatest assets. On this page you will find all the information you need to play safely.
Keep your gaming in your own hands — limits, awareness, and support are always available to you.
Our Core Responsibility Principles
3kk is an entertainment platform offering slots, live casino, cricket betting, and a range of other games. We believe every player should set their own budget and time limits before playing. Gambling or betting should never be treated as an alternative to income — it is entertainment only.
Under 3kk's Terms and Conditions, users must be 21 or older to join the platform. Age is verified at the time of account creation. Minors cannot open an account, and any account found to belong to a minor will be closed immediately.
To learn more about 3kk, read our About Us page, which covers our values and the platform's goals. We believe an informed player is their own best protection.
Before you start playing, ask yourself — what is my budget for today? How long will I play? If I lose, do I plan to deposit again? If the answers are not clear, it is better not to start playing.
Protection Tools for You
3kk has several helpful tools that let you manage your own gaming experience.
Daily and Weekly Deposit Limits
You can set a limit on how much you deposit within a given time period. Once you reach that limit, no further deposits will be allowed until it resets — this is the most effective protection against overspending.
Session Time Limit
Playing for too long in one sitting reduces your ability to make good decisions. Use a session time limit to set how long you play each day. Once the time is up, the platform will prompt you to take a break.
Temporary Break (Cooling-Off)
If you feel you need a few days away, you can temporarily close your account for anywhere between 24 hours and 30 days. You will not be able to log in during this time.
Self-Exclusion
If you feel gaming is getting out of control, you can self-exclude for a minimum of 3 months or permanently. During self-exclusion, no promotions or notifications will be sent to your account.
Loss Limit Setting
Decide in advance the maximum amount you are willing to lose in a day or a single session. Once you reach that limit, play will stop automatically — reducing the risk of losing more on impulse.
Reality Check Reminder
A message will appear at set intervals showing how long you have been playing and how much you have won or lost in the session. This reminder helps bring you back to reality.
Warning Signs of a Problem
Gambling addiction does not develop overnight — certain signs appear gradually. Be alert if you notice any of the following in yourself.
- Depositing repeatedly after a loss to try to win back the money — spending a lot of time thinking about "chasing losses".
- Regularly spending more than your set budget and lying to family about it.
- Starting to prioritise gaming over work, family, or studies.
- Wanting to stop but being unable to — repeatedly trying but failing to stay away from gaming.
- Taking on debt or dipping into savings to fund gaming.
- Feeling restless, irritable, or anxious when you cannot play.
- Using gaming as a way to escape stress or anxiety.
If you recognise one or more of these signs in yourself, seek help without delay. This is not a sign of weakness — it is a courageous decision to take care of yourself. Visit our FAQ section for more questions and answers on responsible gaming.
Where to Get Help
Reaching out for help rather than facing it alone is the wisest thing you can do. The following are places where you can find support.
3kk Live Chat Support
3kk's live chat service is available 24 hours a day, 7 days a week. You can communicate in Bengali. Contact live chat to activate self-exclusion, deposit limits, or any other protection tool.
Email Support
If you prefer to write directly, you can also contact us by email. The 3kk support team can respond in both Bengali and English. You can share your situation in complete confidence.
Family and Trusted People
Telling a close family member or trusted friend about your situation is often the hardest step, but the most effective one. Having their support makes it much easier to stick to your limits.
Professional Counselling
Trained mental health professionals and counsellors in Bangladesh are available for treating behavioural addiction. A professional counsellor can help you understand the root cause and find a long-term solution.
Mental Health Services
Gambling addiction is a recognised mental health condition. Free or low-cost consultations are available at government hospitals and mental health institutions in Bangladesh.
3kk's Commitments
Protection of Minors
3kk does not approve accounts for anyone under 21 under any circumstances. If someone attempts to open an account using another person's identity, it will be detected and the account will be closed. If there are minors in your household, keep your account logged out on your device.
Data Privacy
Any information or request you send for responsible gaming purposes — setting limits, self-exclusion, or seeking advice — is kept completely confidential. Under 3kk's Privacy Policy, this information is never shared with third parties.
No Pressure
3kk will never push you to deposit more or play more. Promotional messages are paused during self-exclusion and no bonus offers will be made to your account during that time.
Support at the Right Time
If our team notices unusual betting patterns on an account, we may proactively reach out to that player. This is not a criticism — it is part of how we look out for our players.